Your CD drive or DVD drive is missing or is not recognized by Windows

Type regedit,

In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
click Delete.
In the right pane, click LowerFilters.
click Delete.
Exit Registry Editor.
Restart the computer.