**this issue is cause by a corrupted Internet explorer, we need to uninstall IE.
boot to safe mode with command prompt
try to type the %windir%\ie8\spuninst\spuninst.exe
restart PC,
if uninstalling the IE8 did not fix the issue, download IE8 from another computer and install it again in safe mode this would fix the issue.
boot to safe mode with command prompt
try to type the %windir%\ie8\spuninst\spuninst.exe
restart PC,
if uninstalling the IE8 did not fix the issue, download IE8 from another computer and install it again in safe mode this would fix the issue.
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